Terms

This Privacy Policy outlines how I Do Wedding Films ("we", "us", "our") collects, uses, stores, and protects your personal data, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who We Are

I Do Wedding Films is a UK-based wedding videography business.
Contact details: hello@i-do-weddingfilms.com

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Consent – when you opt-in to receive marketing communications.

Contract – to provide the videography services you have requested.

Legal obligation – where we are legally required to retain records.

Legitimate interests – for internal business purposes such as responding to enquiries, improving our services, and safeguarding our rights.

Your Rights Under UK GDPR

You have the following rights:

Right to be informed about the collection and use of your personal data.

Right of access to your personal data.

Right to rectification of inaccurate or incomplete data.

Right to erasure of your data where there is no legal basis to retain it.

Right to restrict processing under certain conditions.

Right to data portability to transfer your data to another service provider.

Right to object to data processing based on legitimate interests or direct marketing.

Rights in relation to automated decision-making and profiling – which we do not currently perform.

To exercise any of these rights, contact us at hello@i-do-weddingfilms.com.

What Data We Collect and Why

We collect and process the following categories of personal data:

Enquiry Information – name, email address, phone number, wedding date, venue, and any details you provide voluntarily via forms or email. Purpose: To respond to your enquiry and manage pre-contractual discussions.

Client Data – name, contact information, wedding details, video requirements, and correspondence. Purpose: To deliver our contracted videography services.

Marketing Preferences – email address, consent records. Purpose: To send email newsletters and promotional offers (only with explicit consent).

Website Usage Data – collected via cookies. Purpose: To analyse website traffic and improve user experience.

Cookies and Tracking

We use cookies to operate and analyse our website. Non-essential cookies will only be set if you consent to their use. For full details, please refer to our Cookie Policy.

Email Marketing

We will only send you marketing emails if you have actively opted in to receive them. You may unsubscribe at any time via the link in our emails. Our email marketing is managed through Flodesk, a GDPR-compliant provider. Consent is always recorded and stored.

Data Sharing and Third Parties

We do not sell your personal data. We may share it with:

Assistant videographers – when necessary for event logistics.

Email marketing platform (Flodesk) – solely for managing communications.

Service providers – such as our website hosting company and professional advisors.

All third parties are subject to strict contractual obligations to handle your data in accordance with the law.

Data Retention

We retain your personal data:

For active clients: for the duration of the contract and up to 7 years after, for legal and accounting purposes.

For enquiries or marketing subscribers: until you withdraw consent or request deletion.

Video footage and project data: typically stored for up to 12 months after project completion unless otherwise agreed.

Data Security

We take appropriate technical and organisational measures to secure your data and prevent unauthorised access, alteration, disclosure, or destruction.

Children’s Privacy

While our services are intended for adults organising weddings, minors may appear in video footage. It is the responsibility of the client to obtain all necessary permissions from the parents or legal guardians of any minors featured. We do not knowingly collect personal data directly from children under the age of 18.

Your Consent

By using our website or services, you consent to this Privacy Policy. You may withdraw your consent at any time by contacting us at hello@i-do-weddingfilms.com.

Complaints

If you are concerned about the way we handle your personal data, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

If you have any questions, please contact us at hello@i-do-weddingfilms.com